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15 AUGUST 2016
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Tuesday, 15 May 2012 07:20
New payments system integrity officer at MasterCard
Replacement for outgoing Wendy Murdock

Nancy O’Malley has been appointed as chief payment system integrity officer at MasterCard Worldwide.

Taking up her post on May 29, she will report to Noah Hanft, MasterCard general counsel and chief franchise integrity officer.

She will be responsible for the management of global strategies that address enterprise-wide information security, customer security and risk services, fraud investigations, and fraud management solutions. O’Malley also will join the MasterCard Operating Committee.

O’Malley replaces Wendy Murdock, who is taking on the role of group executive, policy and system integrity development, focusing on strategic outreach to policymakers globally on data security and fraud management issues.

She has more than 25 years of experience in senior management positions at various US-based financial institutions, with a primary focus on fraud prevention and asset recovery, financial risk and loss mitigation, product development, and leadership development. She has served on MasterCard’s Global Fraud Advisory Committee since 2000.

Having built her career within USAA Federal Savings Bank in San Antonio, O’Malley has served in a number of roles, including: VP of collections, recovery and fraud control with responsibility for payment risk management for USAA banking and insurance products; and VP and executive director of account services with responsibility for fraud control and back office operations; and assistant VP and banking counsel. Most recently, she was VP of asset recovery for Security Service Federal Credit Union where she served as the senior officer responsible for collections, recovery and loss mitigation operations.
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